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Lakeside Catering welcomes the opportunity to supply the University of California, Merced campus community with delicious menu options for all occasions. Our staff strives to provide all services necessary to accomplish successful events for our valued customers. The following policies and procedures apply to all catering services.
Business Hours: 7:00 AM to 7:00 PM Events starting before or after these times are subject to additional labor charges. Saturday and Sunday events are subject to a $750 sales minimums.
Please contact our department at catering@ucmerced.edu for more details.
We recommend placing your catering request as early as possible. Every effort is made to accommodate our clients; however, advanced notice ensures our ability to properly plan for your event. Please utilize the following guidelines:
All events must be placed & confirmed 5 business days prior to your event date.
Special events, events over 100 guests or those requiring customized menus require 10 business days of advance notice, with confirmation of event details and menus.
If Lakeside Catering can accommodate an event within the 5 day requirement, the order will be subject to a $25.00 or 25% expedited fee, whichever is greater.
Due to the demands of Lakeside Catering Services, it is necessary to meet the indicated minimum for guaranteed deliveries. Delivered orders that do not meet the minimum requirements will be subject to a $25.00 or 25% of total order service charge, whichever is greater.
Any order cancelled within 5 business days of event will incur a cancellation fee.
Five (5) business days prior to event date - 25% of total Food and Beverage Revenue
Three (3) business days prior to event date - 50% of total Food and Beverage Revenue
Two (2) business days prior to event date - 100% of total Food and Beverage Revenue
NO outside food is allowed in an event catered by Lakeside Catering. Lakeside Catering reserves the right to decline an order due to multiple food sources. Lakeside Catering is the exclusive provider of food and beverage for the Conference Center, California, Crescent Arch, Alpine, Blue & Gold meeting rooms along with the private dining rooms in The Pavilion & Yablokoff Wallace Dining Center.
Clients are required to provide a firm guarantee upon which Lakeside Catering will base the quantity of food and appropriate service staff.
A guaranteed guest count is required 5 business days in advance of an event.
Reduction to the guarantee will not be accepted once the guarantee has been finalized.
If a final guarantee is not submitted, the original estimate will be used for billing purposes.
If guest count numbers significantly change on the required guarantee date, there may be additional charges if Lakeside Catering can accommodate the request.
With less than three days’ notice, a 25% surcharge will apply to the additional guests if Lakeside Catering can accommodate the increase.
Lakeside Catering accepts Chart of Accounts, and Check payments. Other payment options are Credit Cards or Cash. For Credit Card or Cash payments, payment will need to be processed at the Cashier’s Office located in the Administration Building.
Chart of Accounts, and Check payments can be processed when placing your order on CaterTrax. If you need to pay by Credit Card or Cash, please contact our Department. Some orders will require a deposit, if your order requires a deposit, you will be contacted by our billing department with information regarding this request. Inter-campus recharge is available for other UC Campus, please contact our Department for assistance. For check payments, your check will need to be made out to "UC REGENTS" and must be provided by mail prior to your event or hand delivered the day of your event. If you need an invoice in order to get your check issued, one is available in your CaterTrax account or contact our Department.
Lakeside Catering does not supply tables or chairs for food service. Clients must supply appropriate tables for food service and guest seating at their site during the time stated on the order. Lakeside Catering will suggest the appropriate number of tables required for food service. Clients may contract with UCM Facilities Management, approved rental companies or provide tables from other spaces within their facilities. A $25 Long-Haul Fee will be assessed for any delivery without loading, parking, or elevator accessibility. For any large delivery set-ups, additional delivery assistants may be required as determined by Lakeside Catering at a flat rate of $15 per assistant (2 hour minimum).
Lakeside Catering offers a wide variety of options on our website, but if you have something specific in mind, our culinary team can customize a menu for you at your request. Please allow a minimum of 2 weeks for these requests. Please send your request to catering@ucmerced.edu.
Please let us know, when you place an order, of all dietary restrictions that your guests may have. We can make accommodations for any restriction, with the appropriate advance notice. If you are unsure about any dietary restrictions, please contact our Catering Department with any questions. Our staff is very familiar with all dietary restrictions, and how we are able to make necessary adjustments to our menu offerings to ensure the health and safety of your guests.
Lakeside Catering holds the proper licensing to serve alcohol at your event on Campus. An alcohol permit is required for any type of alcohol service. You can find all requirements and forms on the Risk Services website. Leftover alcohol from your event must be removed from the event and stored by Lakeside Catering. Please make arrangements to pick up your leftover alcohol from The Pavilion Dining within 48 hours of your event. Any alcohol left 48 hours after the event; will be properly discarded. Please note: all open bottles will be discarded at the end of the event. Bar Service is required, along with your alcohol permit for all alcohol served on Campus, or at any UCM sponsored event. Alcohol service will only be served within the designated time on the approved alcohol permit. Lakeside catering reserves the right to cancel a bar service if not provided with an approved alcohol permit at full cost.
To book the Elizabeth Wallace Dining Room or The Pavilion private dining rooms, please send your request to EMS. When booking other locations on campus, please make sure your location is accessible to Catering staff 1 hour prior to your event start time, for delivery, set up and clean-up of event. The Client is responsible for the safekeeping of all Lakeside Catering small wares and equipment. Any lost or damaged equipment will be charged at replacement value.
Service staff are available upon request to be present for the entirety of your event. Lakeside Catering reserves the right to require service staff for certain types of events. Servers / Stewards are $30 per hour/per attendant with a 2 hour minimum. If you require a Chef to be in attendance, please submit this request when you place your order, to insure availability. An on-site Chef will be charged at $75.00 per hour with a 2 hour minimum.
Please indicate the most accurate times for our team to come back and clean up your event with 3 hours of your event start time. All orders placed with Lakeside 2Go are the responsibility of the event coordinator to remove all items from the event. Lakeside Catering does not offer refuse service, please contact Facilities Management to place a request for any special refuse service requests for an event.
