Sign in to your account to start a new order or manage your existing orders, or get started by registering for an account
|
Planning Your Event
Advanced Notice
We recommend placing your catering
request as early as possible. Every effort is made to accommodate our
clients; however, advanced notice ensures our ability to properly plan for your
event. Please utilize the following guidelines:
Minimum Orders
Due to the demands of Lakeside
Catering Services, it is necessary to meet the indicated minimum for guaranteed
deliveries. Delivered orders that do not meet the minimum requirements
will be subject to a $25.00 or 25% of total order service charge, whichever is
greater.
Cancellations
Any order cancelled within 5
business days of event will incur a cancellation fee.
Outside Vendors
NO outside food is allowed in an event
catered by Lakeside Catering. Lakeside Catering reserves the right to
decline an order due to multiple food sources. Lakeside Catering is the
exclusive provider of food and beverage for the Conference Center, California, Crescent Arch, Alpine,
Blue & Gold meeting rooms along with the private dining rooms in The
Pavilion & Yablokoff Wallace Dining Center.
Guarantees
Clients are required to provide a
firm guarantee upon which Lakeside Catering will base the quantity of food and
appropriate service staff.
Payment
Lakeside Catering accepts Chart of Accounts, and
Check payments. Other payment options are Credit Cards or Cash. For
Credit Card or Cash payments, payment will need to be processed at the
Cashier’s Office located in the Administration Building.
Chart of Accounts, and Check payments can be
processed when placing your order on CaterTrax. If you need to pay by
Credit Card or Cash, please contact our Department. Some orders
will require a deposit, if your order requires a deposit, you will be contacted
by our billing department with information regarding this request.
Inter-campus recharge is available for other UC Campus, please contact our
Department for assistance. For check payments, your check will need to be made
out to "UC REGENTS" and must be provided by mail prior to your event
or hand delivered the day of your event. If you need an invoice in order
to get your check issued, one is available in your CaterTrax account or contact
our Department.
Equipment – Tables and
Chairs
Lakeside Catering does not supply
tables or chairs for food service. Clients must supply appropriate tables
for food service and guest seating at their site during the time stated on the
order. Lakeside Catering will suggest the appropriate number of tables
required for food service. Clients may contract with UCM Facilities
Management, approved rental companies or provide tables from other spaces
within their facilities. A $25 Long-Haul Fee will be assessed for any delivery
without loading, parking, or elevator accessibility. For any large delivery
set-ups, additional delivery assistants may be required as determined by
Lakeside Catering at a flat rate of $15 per assistant (2 hour minimum).
Custom Menus
Lakeside Catering offers a wide
variety of options on our website, but if you have something specific in mind,
our culinary team can customize a menu for you at your request. Please
allow a minimum of 2 weeks for these requests. Please send your request
to catering@ucmerced.edu.
Special Dietary
Restrictions
Please let us know, when you place
an order, of all dietary restrictions that your guests may have. We can
make accommodations for any restriction, with the appropriate advance
notice. If you are unsure about any dietary restrictions, please contact
our Catering Department with any questions. Our staff is very familiar
with all dietary restrictions, and how we are able to make necessary
adjustments to our menu offerings to ensure the health and safety of your
guests.
Alcohol
Lakeside Catering holds the proper
licensing to serve alcohol at your event on Campus. An alcohol permit is
required for any type of alcohol service. You can find all requirements
and forms on the Risk Services website. Leftover alcohol
from your event must be removed from the event and stored by Lakeside
Catering. Please make arrangements to pick up your leftover alcohol from
The Pavilion Dining within 48 hours of your event. Any alcohol left 48
hours after the event; will be properly discarded. Please note: all open
bottles will be discarded at the end of the event. Bar Service is
required, along with your alcohol permit for all alcohol served on Campus, or
at any UCM sponsored event. Alcohol service will only be served within the
designated time on the approved alcohol permit. Lakeside catering reserves the
right to cancel a bar service if not provided with an approved alcohol permit
at full cost.
Room Reservation and
Deliveries
To book the Elizabeth Wallace Dining
Room or The Pavilion private dining rooms, please send your request to EMS.
When booking other locations on campus, please make sure your location is
accessible to Catering staff 1 hour prior to your event start time, for
delivery, set up and clean-up of event. The Client is responsible for the
safekeeping of all Lakeside Catering small wares and equipment. Any lost or
damaged equipment will be charged at replacement value.
Service Staff Fees
Service staff are available upon
request to be present for the entirety of your event. Lakeside Catering
reserves the right to require service staff for certain types of events.
Servers / Stewards are $20 per hour/per attendant with a 2 hour minimum.
If you require a Chef to be in attendance, please submit this request when you
place your order, to insure availability. An on-site Chef will be charged
at $75.00 per hour with a 2 hour minimum.
Clean Up
Please indicate the most accurate
times for our team to come back and clean up your event with 3 hours of your
event start time. All orders placed with Lakeside 2Go are the
responsibility of the event coordinator to remove all items from the event.
Lakeside Catering does not offer refuse service, please contact Facilities
Management to place a request for any special refuse service requests for an
event.